A retirement home is licensed and regulated by Ontario's RHRA. It is different from long-term care. Residents typically live in their own suite and receive the care services listed below as needed.
About this home
This is what St. Charles Village is licensed by the RHRA to provide. The full official phrasing is included for each item.
- Bathing assistance
- Assistance with bathing
- Personal hygiene
- Assistance with personal hygiene
- Continence care
- Medication administration
- Administration of drugs or another substance
- Meals provided
- Provision of a meal
- Dressing assistance
- Assistance with dressing
- Nursing services
- Any service that a member of the College of Nurses of Ontario provides while engaging in the practice of nursing
What to ask when you call
A short list of plain questions families have found useful. Save them before you pick up the phone.
- 01.Is there a current vacancy, and what is the wait time?
- 02.What is included in the base monthly rate, and what costs extra?
- 03.How is care reassessed if needs change over time?
- 04.What does a typical day look like for a resident?
- 05.Can we visit, and can my parent stay overnight as a trial?
Common questions
- Where is St. Charles Village located?
- 30 Nova Crescent, Welland, Ontario L3C 6P8.
- What care services does St. Charles Village provide?
- St. Charles Village is licensed to provide 7 regulated care services, including Bathing assistance, Personal hygiene, Continence care, Medication administration, Meals provided.
- Is St. Charles Village licensed and inspected?
- Yes. St. Charles Village holds RHRA licence #S0129. Ontario's Retirement Homes Regulatory Authority licenses, inspects, and publicly reports on every retirement home in the province.
- How do I contact St. Charles Village?
- Request a callback or schedule a tour through this page. We connect you to St. Charles Village within 24 hours and stay on hand to help with your decision. Home for Seniors earns a small referral fee from the home if a resident moves in - at no cost to you. For urgent placement help, dial 211 (Ontario) for free senior care navigation.
- What is the difference between a retirement home and long-term care?
- A retirement home is a privately-paid residence licensed by Ontario's RHRA. Residents typically live in their own suite and receive selected care services as needed. Long-term care (LTC) is publicly funded by the Ministry of Health and is for people with higher 24-hour care needs; LTC has different licensing, waitlists, and cost rules.
Where it is
30 Nova Crescent, Welland, Ontario L3C 6P8